Posters are always rolled into tubes unless you request they be shipped flat, which will increase your S&H fees. If you would like your item shipped in a different way please specify in the message section of your order and contact us to communicate your needs. Merchandise must ship separately from posters. If you have any questions please inquire prior to your order to avoid any misunderstandings.
If using PayPal: We will use the shipping address on your PayPal order form unless you inform us to use a different address. Be sure to update your account when necessary. If you are sending a check or money order please include your shipping address - clearly written.
ORDER INQUIRY, RETURN & EXCHANGE
Please contact us as soon as possible regarding any problems with your order. If you are at all unsatisfied with your purchase you may return it for a full refund of the purchase price. If your item arrived damaged we are happy to replace it if we have that item in stock.
We will gladly refund, replace or exchange any item purchased directly from us. We cannot guarantee any Emek works purchased from other companies or individuals.
Send all returns to EMEK STUDIOS, INC. BOX 2171 FAIRVIEW, OR 97024. Please pack the item carefully and include a printout of your PayPal receipt (if possible) include the information on the form below if you choose to include that with your return package. You also may fill out the online form below to send us an explanation of why your item is being returned. Specify if you’d like a refund or replacement, and be sure to include the address from where you are sending the return so we can better service your request.